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| Reduced call charges and flexible pricing are nothing without quality connection and reliable delivery. ITB only works with Tier 1 networks and resellers to ensure quality connection and reliable service. ITB will route your traffic with the network or reseller best suited to your traffic profile. By dealing with ITB, you are automatically building network resilience into your telecommunications. In the unlikely event that a Tier 1 carrier routing your traffic experiences a problem on their network, ITB can re-route your traffic to one of our other carriers to ensure continuous service, and you still benefit from ITB reduced call charges whilst the fault is being resolved. |
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| Account Management |
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| Each ITB client is allocated an Account Manager who will look after product queries, additional requirements, and conduct regular reviews of carriers, rates, savings and traffic profiles to ensure you always receive the best package possible. |
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| Client Support and Customer Service |
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| Many companies claim unrivalled support, but our support and service really is second to none. Our senior support staff have worked in the telecommunications industry for many years and have experience not only in the field of least cost routing and network services, but also of telecommunication equipment and maintenance. The net result if speedy installation or connection to our services, and accurate diagnosis and resolution of network related problems. |
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| Free Management Reports and Flexible Billing Format |
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| ITB's billing platform allows us to offer a range of management reports and a bill format which best suits your needs. Management reports include volume of calls per day, destination summaries, most frequently dialled numbers and most expensive calls, and these, together with itemised billing supplied in paper or disk format give you the tools to control your budget and to best manage your resources. |
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| What you see is what you get ......... |
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| There are no hidden surprises with ITB. We provide clear comprehensive tariffs that are reviewed on a regular basis. There are no rental or on-going charges, no minimum call charge or connection fees. We are confident that once you subscribe to our service, you will stay with us. We do not ask for a minimum term contract, and there are no penalties or termination charges if you decide to leave the ITB network. The team at ITB is dedicated to saving you money on your telephone calls and providing you with a quality telecommunication service......... |
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..... you can trust your business commincations to us. |
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